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departments in which AI is used. personnel and human resources management how did AI replacing some jobs affect the number of employees? 64% administration 51% 4% marketing and advertising 45% 9% manufacturing 17% 9% market analysis, development plans and strategies 17% no effect remained almost unchanged decreased increased customer service and support 15% 77% business development 13% finance and accounting 9% management 8% supplier relations 2% logistics and transport 2% 33% of the respondents that mentioned AI has replaced jobs said this happened in the manufacturing or administration sectors. other 15% ר Randstad | 9

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