Getinge 2022 Annual Report slide image

Getinge 2022 Annual Report

Getinge 2022 Annual Report Introduction Strategy Corporate Governance Annual Report Sustainability Report Other information Contents Non-Financial Targets Quality Culture Targets Indicator Results 2022 Improved Customer quality Index > 70%* Customer Quality Index in % Average 2022: 64%** 65% (Q1/2022) 76% (Q2/2022) ■ Online Customer Trainings 67% (Q3/2022) 47% (Q4/2022)*** 52,328 Workplace Safety Work related accident rate (WRAR) below 1.3 by 2023 and ■Total work related accident rate of employees 2022: 1.28 2021: 1.32 2020: 1.35 Employee Engagement Diversity & Equal Opportunities Passionate Employees Business Ethics & Responsible Leadership below 1 by 2025. Employee Engagement Index >70 Equal opportunities to all employees .Results from annual employee survey .Gender balance Reduce absence from work due to sick leave • Sick Leave (%) 2022: 71% 2021: 67% Top Managers 2022 55% male/45% female 2021: 70% male/30% female Managers 2022 66% male/34% female 2021: 68% male/32% female Employees 2022 63% male/37% female 2021: 63% male/37% female 2022: 3.7% 2021: n.a. All employees are properly trained • Percentage of employees who completed online training is business ethics 2022: 90% 2021: n.a. * Based on regular internal surveys for which respondents rate their level of awareness about the quality strategy and commitment in relevant initiatives and changes to quality related KPIs. KPI has been introduced in 2022, no data from 2021 available. ** No comparable data from 2021 available as reported indicator has been changed in 2022 *** The negative trend in the improved customer quality index was mainly due to the higher number of open complaints and an increase in corrective measures compared to previous quarters. These effects are considered to be of temporary nature. 137
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