Getinge 2022 Annual Report
Getinge 2022 Annual Report
Introduction
Strategy
Corporate Governance
Annual Report
Sustainability Report
Other information
Contents
Non-Financial Targets
Quality Culture
Targets
Indicator
Results 2022
Improved Customer quality
Index > 70%*
Customer Quality Index in %
Average 2022: 64%**
65% (Q1/2022)
76% (Q2/2022)
■ Online Customer Trainings
67% (Q3/2022)
47% (Q4/2022)***
52,328
Workplace Safety
Work related accident rate
(WRAR) below 1.3 by 2023 and
■Total work related accident rate
of employees
2022: 1.28
2021: 1.32
2020: 1.35
Employee Engagement
Diversity & Equal Opportunities
Passionate Employees
Business Ethics & Responsible Leadership
below 1 by 2025.
Employee Engagement
Index >70
Equal opportunities
to all employees
.Results from annual employee survey
.Gender balance
Reduce absence from work
due to sick leave
• Sick Leave (%)
2022: 71%
2021: 67%
Top Managers 2022
55% male/45% female
2021: 70% male/30% female
Managers 2022
66% male/34% female
2021: 68% male/32% female
Employees 2022
63% male/37% female
2021: 63% male/37% female
2022: 3.7%
2021: n.a.
All employees are properly trained
• Percentage of employees who
completed online training is business
ethics
2022: 90%
2021: n.a.
* Based on regular internal surveys for which respondents rate their level of awareness about the quality strategy and commitment in relevant initiatives and changes to quality related KPIs.
KPI has been introduced in 2022, no data from 2021 available.
** No comparable data from 2021 available as reported indicator has been changed in 2022
*** The negative trend in the improved customer quality index was mainly due to the higher number of open complaints and an increase in corrective measures compared to previous quarters.
These effects are considered to be of temporary nature.
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