Investor Presentaiton

23 MODEST ASSET QUALITY DETERIORATION BUT WATCH LOANS HIGHER KEY CONSIDERATIONS • . 90+ DPD & GIA ratio uplift largely reflects increased delinquencies in Australian home loan portfolio where customers not part of deferrals Eligible deferral customers treated in accordance with APRA guidance, arrears profile frozen from date of deferral Material watch loan ratio uplift mainly reflects re-gradings of performing customers in industries heavily impacted by COVID-19 lockdowns e.g. Aviation NEW IMPAIRED ASSETS ($m) 807 Small number of well-secured NZ dairy exposures 276 536 531 553 539 401 • New impaired assets broadly stable 90+ DPD, GIAS & WATCH LOANS¹ AS A % OF GLAS Sep 18 Mar 19 Sep 19 Mar 20 Sep 20 Re-gradings of performing customers 1.03% 1.03% 1.20% 1.11% 0.71% Sep 18 0.79% Mar 19 0.93% Sep 19 2.58% 0.97% 1.03% Mar 20 Sep 20 ■Watch loans as a % of GLAS ■90+ DPD & GIAs as a % of GLAS (1) Referral to Watch generally triggered by banker annual reviews through the year or as a result of customers experiencing cashflow pressures National Australia Bank

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