BankDhofar Financial Performance and Strategic Outlook slide image

BankDhofar Financial Performance and Strategic Outlook

Business Segments بنك ظفار BankDhofar Retail Banking Group Provides banking services to over 301,000 individual customers as of 30th September 2022 ➤ Network of 64 branches (including 10 Islamic branches), 122 ATMs, 57 CCDMS1, 23 FFMs2 and 3 MFKs³ as of 30th September 2022 ➤ Wide range of products and services tailored to retail customers needs, including deposits, lending, education loans, debit and credit cards, priority banking, Hawa ladies banking, Youth and Student Banking, savings products and bancassurance ➤ In addition to branch and ATM expansion the Bank is actively strengthening its retail customer experience by strongly promoting alternatives to the traditional branch network including internet banking, mobile banking, ATMs, CCDMs and FFMs NOSTEND Wholesale Banking Group Corporate Banking Solid client base with corporate banking products and services provided to approximately 22,000 corporate/SME customers as of 30th September 2022 The Corporate Banking department provides services and products tailored to attract large corporate customers and growing corporates in Oman and includes project finance and syndication for infrastructure projects The Bank's corporate customer base is spread out across a wide range of industries which include trading, manufacturing, services and contracting Treasury & Financial Institutions (FI) ➤ The Treasury & FI department manages the funding and liquidity requirements of the Bank. The department also manages the interest rate risk, exchange rate risk, market risk and liquidity risk to which the Bank is exposed to. The operations of the Treasury & FI department are arranged by the following desks: Foreign Exchange and Derivatives Sales, Money Market and Intrerbank.. The Bank is also engaged in commodity trading for its customers as per the CBO guidelines. Government and Investment Banking In Government Banking (GB) Department is one of the key business units within the Bank, mainly focused on mobilization of deposits (liability products) from both Government and Quasi Government institutions. The Bank is strengthening its investment banking activities and recently established a propriety investment department. The horizon of services will be also expended to provide assets management, private banking and corporate advisory services. Islamic Banking (Maisarah) 2013, the Bank launched Maisarah, under which offers retail, corporate, treasury and investment banking Shari'ah-compliant financial services and products to its customers All activities conducted by Maisarah are independent and separate from the Bank's conventional banking operations. To date, the Bank has established an Islamic finance banking team at its head office and has opened 10 dedicated Islamic banking branches (which are exclusively available to its Islamic banking customers) Maisarah named Best Islamic Bank in Oman in 2019 (by Middle East Banking Awards, EMEA Finance) Sep-22 - Retail OMR mn % of Total Sep-22-Corporate OMR mn % of Total Sep-22-Treasury & FI OMR mn % of Total Sep-22-Maisarah OMR mn % of Total Total Assets 1,141 26% Total Assets 1,964 45% Total Assets 596 14% Total Assets 680 15% Operating Income 31.279 29% Operating Income 51.812 49% Operating Income 7.485 7% Operating Income 16.058 15% 13
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