Investor Presentaiton
Student Loan Options During the National Emergency: What You Need to Know
If you have impacted by COVID, options depend on your loan types. Contact your servicer to discuss what's right for you.
Department of Education
(Direct) Loans:
DEPARTMEN
OF EDUC
UNITED STATES OF AMERICA
FFELP Loans:
Private Loans:
These loans have been automatically placed into forbearance (payments suspended) through September
2021 and interest rates have been set to 0% according to the terms of the CARES Act and extended
through executive order. Your Auto Pay payments were paused automatically.
• Watch for communications concerning payment resumption in October.
Contact Navient to discuss your options if you are not able to resume making payments. If you were in an
income-driven repayment plan before this forbearance, your recertification date has been pushed back.
October 2021: Payments are due on your normal due date and interest rates return to normal.
Note: If you are pursuing a loan forgiveness program, you will receive credit during the period of suspension
(April 2020-September 2021) as though you made on-time monthly payments.
Contact Navient to discuss your best option for payment relief. Options include:
National Emergency Forbearance
Income-Driven Repayment (IDR) Plan
• Unemployment Deferment
Loan Consolidation into a Direct Loan
Note: If you're already in an IDR plan but your income recently changed, you can have your
payment recalculated.
Contact Navient to discuss your best option for payment relief. Options include:
National Emergency Forbearance
Extended Repayment
Interest-Only payment
Rate Reduction program
Not sure what type of loan you have? Login to your account at Navient.com to see your loans at a glance. "Type" is next to the loan column and is either Direct,
FFELP, or Private. For "FFELP", click the purple plus sign to check your interest rate. If it's been set to 0%, that loan has the same relief benefits as Direct
(Department of Education) loans, otherwise see the FFELP Loan relief options above.
CONTACT NAVIENT at 888-272-5543 to discuss your options.
Keep track of the most up-to-date information at Navient.com/COVID-19
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