Investor Presentation
If
Culture of Connectivity and Innovation Delivering Leading High-Touch,
Modern-Day Solutions
CIBC
CIBCO
CIBCO
CIBC Square, CIBC's new global headquarters
Leveraging technology and data to modernize and enhance client experience
CIBC GoalPlanner, our comprehensive financial planning platform, driving improved mutual fund
net flow and client experience scores
New installment option feature with VISA on qualifying purchases during checkout, building on
the-popularity of CIBC's post-purchase installment plan, CIBC Pace-It
CIBC Insights, a new feature utilizing Al and machine learning to provide mobile banking clients
with insights to make more informed financial decisions
Digital identity verification, offering fast, easy and secure onboarding for new CIBC clients using
our website or mobile banking app
Innovative solutions to support growth
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Continued investment in our travel and non-travel cards to further enhance our offer and
provide flexibility to our clients
In our Direct Financial Services business, including U.S. dollar accounts, new and expanded
services in remittances and foreign exchange; and enhanced our Global Money Transfer
capabilities by enabling real-time, direct money transfers to eligible VISA debit and credit cards
Together with NEO Exchange and CIBC Mellon, launched the first-ever Canadian Depositary
Receipts, allowing Canadians to invest in global companies through fractional share ownership
with a built-in notional currency hedge
Investing in leading edge technologies
Cloud-first strategy enabling faster, real time, data-driven decisions and enhancing the client
experience
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