Debt Investor Presentation November 2019 slide image

Debt Investor Presentation November 2019

Making New Zealand better We take a long term view of our network infrastructure investments and our people take pride in delivering an asset for New Zealand's ongoing social and economic betterment The broadband networks we build and maintain are aligned with the infrastructure-focused elements of the United Nations Sustainable Development Goals. Our networks enable sustainable cities and communities, decent work and economic growth, quality education, good health and well-being and climate action Our People We're committed to building a culture that's inspiring for our employees and drives the desired brand experience for our customers Equip our people with the tools and skills needed to support the changes within the business Employee Benefits: Wellbeing & Volunteer Days Diversity and Inclusion Keeping Communities Connected New Zealanders place great reliance upon the availability of our network both as a utility service for their daily lives and businesses, as well as a critical lifeline service in times of emergency We work to ensure the 1.45 million connections on our network receive stable and reliable service Average duration of network interruptions in FY19 across fibre and copper network was 18 hours, down from 21 hours in FY18 Enabling Climate Action broadband Enhanced connectivity opens up alternative business models and communications options that reduce the need for carbon emitting activity During FY19 we completed our programme to replace air conditioning units that relied on ozone depleting refrigerant We expect our investment in fibre to help us achieve an 80% reduction in our scope 1 and 2 emissions, from our FY12 base year, by 2030 Waste and Recycling We have an extensive waste minimisation process for network activities 279 279 10 Tonnes Tonnes of metal recovered for recycling Tonnes of ducting recovered for recycling of e-waste diverted from landfill Cybersecurity and Privacy As a wholesale network operator our cybersecurity risks are different from those of retail service providers. We don't hold direct personal information of the consumers connecting to our network. For the limited information we hold, we adhere to the requirements of the New Zealand Privacy Act The Telecommunications Information Privacy Code (2003) also stipulates that we must not collect telecommunications information except in exceptional circumstances limited 30 November 2019 DEBT INVESTOR PRESENTATION CHORUS
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