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Investor Presentaiton

Growing diversified business income Growth of 8% in business income to €662m in 2017 (2016: €615m); Bank of Ireland Life - strong growth in pension sales contributed to growth in BOI Life business income Corporate & Treasury - 11% increase driven by equity distributions and income from supporting customers with their interest rate and FX risk hedging requirements Additional gains of €74m in 2017; Bond sales of €45m; includes €0.8bn of sales executed in 2017 (to protect capital ahead of IFRS 9 transition) which crystallised a gain of €43m and will adversely impact NIM in 2018 by c.1bp Sale of investment properties / other assets (€29m) Valuation and other adjustments on financial instruments - net benefit of €65m in 2017 (2016: €62m) FY 20161 FY 2017 (€m) (€m) Retail Ireland Bank of Ireland Life Retail UK 319 317 • 145 177 Corporate & Treasury Group Centre and Other Business Income Additional gains - VISA Europe gain - Bond Sales 22N 1 157 175 (8) (8) 615 662 171 74 95 63 45 - Sales of investment properties / other assets 13 29 Other valuation items 62 65 - CVA, DVA, FVA, other 59 37 - Economic assumptions - BOI Life 41 22 - Investment variance - BOI Life 10 9 -IFRS adjustment² (45) (3) FV move on CoCo Other Income (3) 848 801 Bank of Ireland Group ¹Comparative figures have been restated to reflect the impact of the voluntary change in the Group's accounting policy for Life assurance operations 2IFRS adjustment is fully offset in net interest income 19
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