$1b Recovery Plan

Glossary Available Seat Kilometres (ASK) - Total number of seats available for passengers, multiplied by the number of kilometres flown Block Hours - The time between the aircraft leaving the departure gate and arriving at the destination gate Capitalised aircraft lease liabilities - Capitalised aircraft lease liabilities are measured at fair value at the lease commencement date and remeasured over lease term on a principal and interest basis. Residual value of capitalised aircraft operating lease liability denominated in foreign currency is translated at the long-term exchange rate DANS Domestic Aviation Network Support DASC Domestic Airport Security Cost Support - EBIT Earnings before interest and tax EBITDA - Earnings before interest, tax, depreciation, amortisation and impairments EPS - Earnings per share. Statutory profit after tax divided by the weighted average number of issued shares Fixed assets - Sum of the following items disclosed in the Group's Consolidated Balance Sheet: investments accounted for under the equity method, property, plant and equipment, intangible assets and assets classified as held for sale FX - Foreign exchange JBA Joint Business Agreement IAS International Aviation Support - IFAM - International Freight Assistance Mechanism Invested Capital - Net assets (excluding cash, debt, other financial assets and liabilities and tax balances) including capitalised aircraft lease assets Net Capital Expenditure (Capex) - Net investing cash flows included in the Consolidated Cash Flow Statement and the impact to Invested Capital from acquiring or returning leased aircraft Net Debt includes net on Balance Sheet debt and capitalised aircraft lease liabilities Net free cash flow - Net cash from operating activities less net cash used in investing activities Net on Balance Sheet debt - Interest-bearing liabilities reduced by cash and cash equivalents Net working capital - Net total of the following items disclosed in the Group's Consolidated Balance Sheet: receivables, inventories and other assets reduced by payables, provisions, revenue received in advance and liabilities classified as held for sale NPS - Net promoter score. Customer advocacy measure Operating Margin - Underlying EBIT divided by Total Revenue LBT Loss before tax QBR Qantas Business Rewards - QFF Qantas Frequent Flyer RANS Regional Airline Network Support - RASK - Ticketed passenger revenue divided by available seat kilometres RDAC Retaining Domestic Airline Capability Return on Invested Capital (ROIC) - ROIC EBIT for the 12 months ended for the reporting period, divided by the 12 months average Invested Capital Revenue Passenger Kilometres (RPK) - Total number of passengers carried, multiplied by the number of kilometres flown RRIA - Revenue received in advance Seat Factor - Revenue passenger kilometres divided by available seat kilometres SME Small to medium enterprise TANS - Tourism Aviation Network Support Ticketed passenger revenue - Uplifted passenger revenue included in Net Passenger Revenue Total Unit Cost - Underlying (LBT)/PBT less ticketed passenger revenue per available seat kilometre (ASK) Unit Revenue - Ticketed passenger revenue per available seat kilometre (ASK) WACC - Weighted average cost of capital calculated on a pre-tax basis | 35

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