Freshworks Investor Day Presentation Deck

Customer and industry analyst recognition User Ratings TR TrustRadius ★ TOP RATED 2023 C Leader Enterprise SUMMER 2023 freshworks Leader SUMMER 2023 TR TrustRadius Best Feature Set WINTER 2023 - User Reviews "Freshservice has allowed us to handle approximately 20% more tickets and incidents per month, compared to our previous legacy system." "We use it for ticketing, project management, and problem tracking. The application makes it easy to keep track of our user's problems, resolutions, and feature requests." IT & Employee Service Industry Analyst Coverage Gartner. Covered in 3 distinct markets FORRESTER Covered in 3 distinct markets IDC Covered in 2 distinct markets Ⓒ2023 Freshworks Inc. All rights reserved. 28

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