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Investor Presentaiton

Credit Quality Retail and Corporate Loans & Receivables " " Corporate Credit Quality Impaired loan ratio 14.1% at Q1 2012 vs. 13.7% at Q4 2011 97.35% of the portfolio is to UAE customers where the Bank has long-standing relationships Exposure is mainly to top tier names with diversified business interests and multiple sources of repayment Environment necessitates renegotiation of certain customer accounts: these reflect renegotiated repayment terms in line with underlying cash flows; and without sacrificing interest or principal Of the total wholesale banking funded exposure, 98% is in the UAE; 0.5% is KSA; 0.5% Qatar and 1% other countries Personal loans Portfolio AED 5.2b (25.1%) 56% of value is to UAE nationals; 60% of value is to government employees Personal loans are only granted subject to salary assignment Personal Loans losses well within original expectations Delinquency trends for 90+ are trending downwards Delinquency trends continue to improve in Q1 2012. " Credit Cards Corporate & Sovereign Lending Portfolio Portfolio AED 2.4b (11.6%) Product with highest yield in Retail Portfolio 90+ delinquencies better than industry benchmarks Measures taken to control exposures on unutilised limits Delinquency trends continue to improve in Q1 2012. • • Real Estate & Contracting Exposures to Real Estate and Contracting Sector are AED 24.5b (14.5%) and AED 7.3b (4.3%) respectively Selectively financing real estate sector; extent of finance is generally limited to: 70% of construction cost excluding land; and land and cost overruns to be financed by the owner Real Estate financing is restricted to Emirates of Dubai & Abu Dhabi Exposures to these sectors are mainly to diversified businesses having multiple repayment sources of repayment Repayment experience is satisfactory Approximately 48% of the Real Estate portfolio has a repayment maturity of < 3 years Retail Lending Portfolio Car loans Portfolio AED 2.5b (12.2%) Portfolio shoring signs of stability Minimum Income threshold has been raised Down payment of 10-20% mandatory based on customer profiles Delinquency trends continue to improve in Q1 2012. Mortgages Transport & communicat ion 2% By Sector(1) 100% = AED 169.2 b Contracting 4% Manufacturi ng Trade 4% 3% Others 4% Personal - Corporate 5% Services 10% Banks & Real Fls estate 16% 15% Portfolio AED 4.6b (22.1%) Only offered for premium developers Completed properties account for 87% of the portfolio Average LTV is 75% on original value Sovereign 37% By Sector(1) 100% AED 20.9b Others .5% Overdrafts 12% Personal Loans 35% > 75% of the customers have only one loan from Emirates NBD Car Loans 10% Delinquency trends continue to improve in Q1 Time 14% Credit Cards 2012. Loans 8% Mortgages 16% 1) Loans and advances before provisions; Corporate & Sovereign Lending sectoral breakdown as per "Analysis by Economic Activity for Assets" in note 5, page 11 of the Q1 2012 Financial statements Emirates NBD 21
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