Investor Presentaiton

UNDERSTANDING CSR General overview of CSR and CSR in the Brazilian context MVO NEDERLAND CSR STRATEGIES Opportunities Risks Growth, innovation & shared value Trend #3: towards new business models Reduction in costs & efficiency Trend #2: growing CSR demand in the market Risk management &t compliance Trend #1: increasing legislation Ambition Figure 1: The continuum of possible CSR strategies, source: MVO Nederland Corporate Social Responsibility (CSR) refers to the strategic focus of core business activities on long-term value creation in the three dimensions of People, Planet and Profit, combined with the willingness to get into dialogue with society and stakeholders'. By having a CSR strategy in place, a company or organisation is well prepared for the future and acts in line with current guidelines on responsible business. Transparency and involvement of stakeholders are crucial elements in developing a CSR strategy. By involving business partners, clients, suppliers, but also employees, the neighbouring community and other relevant stakeholders in this process, a company can prepare itself for (future) societal challenges as well. CSR goes beyond corporate philanthropy and charity and also goes beyond complying with laws and regulations. There is not one single approach to CSR. Themes and issues differ per country, sector and enterprise. CSR is a process and therefore never "finished". Ambitions should be adapted over time, as the business context and the societal context are continuously subject to change, for example with regards to climate change and the impacts on local circumstances. Normative framework The OECD Guidelines2 are often seen as the 'normative framework' for international CSR. These guidelines are the result of consultations with the business community, labour unions and civil society organisations. The government of the Netherlands expects Dutch companies investing and 1 SER, Dutch Social Economic Council 2 In Dutch: www.oesorichtlijnen.nl 5

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