Investor Presentaiton

CFO Message e • . " " Gustavo Alejo We achieved an important evolution in our portfolio quality indicators this quarter, thanks to the strategy that we have adopted since 4Q21, with a greater lending selectivity, focusing on collateralized products. As a result, we have improved our Loan Loss Provision by 12% in the quarter, demonstrating the quality of the new vintages, which currently represent 59% of the total loan portfolio with an improvement trend for cost of risk throughout 2023. This evolution enhanced our ability to resume growth. Additionally, our loss absorption indicators continue to develop, highlighting the profitability of our portfolio. We grew our expanded portfolio by 2.0% in the quarter and 10.6% in the year, thanks to the accelerated growth of the securities and rural products bonds ("CPR") portfolio. The loan portfolio decreased 0.2% in the quarter and 6.6% growth YoY, with notable growth in Retail and Corporate. In customer funding, we achieved 3.4% growth in the quarter and 11.8% growth in the year, reflecting our strategy to expand funding, supported by individual investments, AAA, Toro, and Private. As to revenues, we managed to once again increase our NII for the quarter, despite our more selective approach, which exerts pressure on spreads due to the change in the mix. Customers reflect higher volumes, while market NII shows a significant improvement, with a downward trend throughout the year. Our fees increased in the quarter, benefiting from greater customer transactionality. We remain committed to constant cost control and increased productivity, focusing on process optimization, product simplification and transaction unit cost reduction. In the quarter, we had marginal growth, and the recurring efficiency ratio reached 42.9%. One-off results had a neutral effect on our earnings. Recurring net profit reached R$ 2,309 million in 2Q23, a 7.9% increase compared to 1Q23, supported by comfortable capital and liquidity levels. We continue to build a higher-quality balance sheet and expand our businesses, extracting value from a digitized ecosystem and using data intelligence to pursuit our customers' principality. INVESTOR RELATIONS [email protected] 0800 286 8484 FAQ www.santander.com.br/faq >>>> 27 27

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