New Business Organisation

BNP PARIBAS BNL Current BNL model Grupp BNP PARIBAS Small Business Adapt to Customers' Profile Target model 112,000 clients Managed by dedicated RM at Group level All clients below €1.5mn at branch level Managed by dedicated RM Small Corporate 100 clients/ RM Another RM for Private Side Small Office Home Office (e.g. shop owners,artis., professionals • No segmentation • No dedicated management of private side • 300 clients/ RM 250-300 clients/ RM ⚫ One single RM managing both private and business sides Better serve clients with increasing needs Retail Banking in Italy 54 5.4

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