ANNUAL INTEGRATED REPORT 2021

91 ANNUAL INTEGRATED REPORT 2021 | AXTEL = Furthermore, to prevent and mitigate potential conflicts of interest that may arise from our business practices, we work in accordance with the BMV's Code of Principles and Best Practices of Corporate Governance. In the event of any conflict of interest we would disclose it to ALFA as it is one of our most important stakeholders. Every year we perform different actions to reinforce the understanding and application of ethical conduct among our employees and other stakeholders. Employees • We deployed a Code of Ethics update course taken by 3,850 employees. We informed 100% of employees of Axtel's Anti-Corruption Policy. We trained 3,913 employees, representing 92% of Axtel's total workforce, in anti- corruption. We received 4,138 signatures of the Information Conflict and Confidentiality Letter, in which employees reaffirm their acceptance and adherence to Axtel's values, principles, and provisions regarding ethics, labor, conflicts of interest, corporate security and privacy. Suppliers, contractors, and operations • • We requested the signature of acceptance and commitment to the Code of Ethics from our suppliers at the beginning of the business partnership. We informed 100% of active suppliers of our anti- corruption policies and procedures. We assessed 100% of our operations for corruption- related risks. We conduct a permanent inspection program with contractors to ensure there are no risks related to forced or child labor and that the necessary safety measures are taken to prevent accidents in the performance of their activities. alestra*

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