Future of Case Management Supports

Colorado Case Management Redesign Easier to navigate with fewer silos Program & Policy Changes (Summer 2024) Infrastructure Changes (Summer 2021) One place to go regardless of HCBS need New Care Streamline processes and & Case Management System increase efficiency for members and case managers Implement a more Member experience is driven by goals, preferences and need Serve all HCBS waivers New Assessment & rather than waiver Support Plan comprehensive and objective determination of member goals, preferences, and needs Increase consistency, accountability and quality across the system RFP for all Case Management Agencies Person- Centered Budget Algorithm Allocate resources based on new, more robust assessment tool COLORADO Department of Health Care HCPF Policy & Financing 25

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