1H22 Financial Performance

ESG Novobanco 2024 commitments Group novobanco ESG + 4.5 p.p. women in senior leadership positions 11 + €600mn - 18% GHG emissions (scope 1 e 2)5 €0mn + 50% low emissions vehicles (electric or hybrid) 100% green electricity procurement 15 - 30% novobanco Sustainable Business in Green Investment¹ (vs. 2021) financing to excluded sectors² Social and Financial Well-being 40% employees benefiting from social well-being program6 + 2.5 p.p. Responsible Banking women in senior leadership positions 11 + 3 p.p. employees assessed Healthy (psychosocial assessment 7) (vs. 2021) .0.9 p.p. gender pay gap 12 30% investment products with ESG characteristics³ + 8 p.p. employees engagement level (vs. 2021) + 3 partnerships with to promote employment of people with disabilities 13 paper consumption4 (ton, vs. 2021) + 11.8 points in customers' NPS9 (vs. 2021) 90% suppliers with sustainability scoring 14 -18% CO2 emissions from own operations5 (ton. vs. 2021) + 9,594 hours from employees volunteering service initiatives 10 (vs. 2021) +39,160 hours ESG training to employees novobanco 1. Origination of financing or own portfolio investments in companies whose main economic activity is eligible to the European Taxonomy and origination of financing or own portfolio investments where the use of funds by the borrower or the projects are directed to economic activities eligible to the European Taxonomy or are aimed at investments in energy transition or the transition of the company's business model towards green activities; 2. Economic sectors not financed by novobanco: Weapons, Prostitution, Pornography, Coal (mining and energy production) and Trade in wildlife and endangered species; 3. Investment Funds, Financial Insurance and Structured Products; 4. Reduction of the consumption of photocopy paper, resulting from the implementation of the Phygital program in the commercial network (started in 2019) and the dematerialization of processes in central services; 5. Scope 1 and 2 GHG emissions; 6. Percentage of employees who attended at least 2 program initiatives per year. Programme of initiatives to promote balance between personal and professional life, mental and physical health, healthy living, etc.; 7. Annual psychosocial risk assessment study of novobanco's employee base; 8. Assessment of the level of employee engagement carried through the Pulse survey (average % of employee engagement); 9. Net Promoter Score calculated for Individual Clients - BASEF; 10. Promotion of volunteering actions in strategic areas of social impact of the bank. Each employee can take 1 day leave per year for volunteer work; 11. First line managers and Executive Board of Directors; 12. Gender pay gap weighted by the representativeness of each Performance Function; 13. Number of organisations with active partnerships with the Bank; 14. Suppliers with a continuous relationship with novobanco and annual turnover of over 10 thousand euros; 15. In all locations where the option is available and the contract is held by novobanco. 51

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