Investor Presentaiton

Key Initiatives (Cont'd) Points of Sale Optimization Effect: by 2018 0.5 1.4 RUB bln RUB bln CAPEX total Target OPEX per year Contact-centres Optimization Effect: by 2018 0.3 0.8 RUB bln RUB bln CAPEX total Target OPEX per year Rostelecom 2015 2017 2013 2015 2017 Points of sale # 1 720 710 Contact centres # 48 22 7 FTE 7 300 3 600 1 Federal location for telemarketing services 65 55

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