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Investor Presentaiton

Results FY20 results summary $m NII FY20 FY19 A 27,599 30,339 (9)% Non interest income Revenue 22,767 24,605 (7)% 50,366 54,944 (8)% ECL (8,817) (2,627) >(100)% Costs Associates Adjusted PBT Significant items and FX translation Reported PBT (31,459) (32,519) 3% 2,059 2,351 12,149 22,149 (12)% (45)% (3,372) (8,802) 62% 8,777 13,347 (34)% Reported profit after tax 6,099 8,708 (30)% Profit attributable to ordinary shareholders 3,898 5,969 (35)% Reported EPS, $ 0.19 0.30 $(0.11) Memo: impact of significant items on EPS, $ DPS, $ (0.13) (0.43) $0.30 0.15 0.30 $(0.15) $bn FY20 FY19 Δ Customer loans 1,038 1,063 (2)% Customer deposits 1,643 1,470 12% Reported RWAS 858 843 2% CET1 ratio, % 15.9 14.7 1.2ppt TNAV per share, $ 7.75 7.13 $0.62 FY20 highlights FY20 & 4Q20 results Reported PBT of $8.8bn down $4.6bn (34%) vs. FY19, primarily from lower revenue and higher ECL, offset by lower costs and lower significant items FY20 adjusted costs decreased $1.1bn (3%) vs. FY19 including $1.4bn of cost saves 5; continued investment was offset by reductions in discretionary spending Significant items of $3.4bn, includes $0.3bn of losses on disposal, decreased by $5.4bn vs. FY19 Customer loans decreased $25bn (2%) vs. FY19, declines in CMB and GBM were offset by mortgage growth in WPB Customer deposits increased $173bn (12%) vs. FY19 as customers held liquidity DPS of $0.15 per share, with policy designed to provide sustainable dividends going forward³ 7
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