Future of Case Management Supports

# HCPF Colorado Case Management Redesign Easier to navigate with less silos Program & Policy Changes (Summer 2024) Infrastructure Changes (Summer 2021) One place to go regardless of HCBS need New Care & Case Management IT Platform Streamline processes and increase efficiency for members and case managers Member experience is driven by goals, preferences and need Serve all HCBS waivers New Assessment Tool & Implement a more rather than waiver Support Plan comprehensive and objective determination of member goals, preferences, and needs Increase consistency, accountability and quality across the system RFP for all Case Management Person- Centered Allocate resources based on Agencies Budget Algorithm new, more robust assessment tool COLORADO Department of Health Care Policy & Financing 19

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