Maybank Earnings Summary Q3 & 9M FY2020

4 Monetary Transaction Value (RM bln/IDR tln/SGD bln) Digital Platforms Continue to Boost Consumer Spend and Support SMEs Sama-Sama Lokal . • Sama-Sama Lokal selected as part of PENJANA - Maybank is the only bank selected for this initiative. The goal is to digitise our SMEs, enabling them to operate during lockdowns and to correspondingly stimulate consumer spending via marketing campaigns During the campaign, we digitised ~4,000 SMEs and generated sales for merchants of RM2.0 million at zero cost to SMEs. • RSME Loan STP • Application to Approval within 10 minutes Available 24/7 on Maybank2u & Maybank2uBiz Disbursement within 1 minute for eligible customers upon offer acceptance As at mid November, more than 4k applications approved, with over RM359mil disbursed to almost 2.9k applicants Bina Bersama Merdeka Campaign Driving a total of RM55.9 billion transaction value and 106.3 million transaction volume across our digital platforms. MAE signups increased to an average of 2,845 accounts per day, up 44% compared to pre-campaign. Maybank2u QoQ: 30.7% 181.70 138.97 YoY: 52.5% 119.18 14.88 10.87 12.63 QOQ: 17.8% YoY: 36.9% QoQ: 23.1% 6.28 4.94 5.10 YoY: 27.0% Sep 2019 Jun 2020 Sep 2020 Transaction Volume Growth (QoQ): MY: 2.2% IND: 16.1% SG: 33.2% Monetary Transaction Value (RM bln/IDR tln) Mobile App 68.35 QoQ: 40.3% YoY: >100% 48.73 29.68 QoQ: 25.9% 7.83 9.85 YoY: 100% 4.41 Sep 2019 Jun 2020 Sep 2020 Transaction Volume Growth (QoQ): MY: 3.1% IND: 17.7% QRPay Transaction Volume QRPAY 3.22 mln 1.59 QoQ: >100% YoY: >100% 0.70 mln mln 819.24k QoQ:>100% 393.40k Sep 2019 Jun 2020 Sep 2020 Malaysia Indonesia -Singapore Maybank

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