Global Sales and FCEV Strategy Update slide image

Global Sales and FCEV Strategy Update

Hyundai Card 1 Members: Growth in low-cost efficient channels (PLCC/Online) Members (KRW K, mn) - PLCC: Continually signing new partnerships - ~'20: HMC, KMC, emart, ebay, Costco, SSG.com, GS Caltex, Korean Air, Starbucks, Baemin 102 49 34 Acquisition costⓇ 7.73 8.67 9.26 '21: Continue expanding partners including Socar(Jan), Musinsa and Naver Total members '18 '19 120 2 Volume: Reinforced channels to gain balanced growth of Credit Purchase and Financial Product 53.6% 80.2% 78,1% Online+PLCC mix® Volume (KRW tn) Purchase: Auto volume ↑ from solid domestic car sales, Installment volume ↑ from expanded merchant promotions 60.7% 63.3% 56.7% Prime mix in volume Financial: Prime-oriented CL volume grew in line with member expansion 12,6 11,0 12.9 Financial Product 71,0 76.9 83.2 3 P&L: Maximized with optimal cost structure & stable quality Credit Purchase '18 '19 120 - Card related cost: Reduced acquisition cost by increasing acquisition in low- - cost efficient channels, continually cutting service fees by digitizing underwriting and servicing processes Bad debt expense: Declined as delinquency low from tighter risk action Treasury Profits (KRW bn) 2.2 2.2% 1.7% Bad debt expense ratio 4 329 IBT 201 220 - Funding: Sourced non-bond facilities (bank loan, ABS, etc.) to preemptively tackle short-term market crunch '18 '19 120 Liquidity (KRW tn) - Liquidity: Increased cash holdings to prepare for possible crisis 136.0% 128.7% 129.7% ALM 5 New growth engine: Reinforcing digital capacity Big Data Platform launched enabling x-marketing among PLCC partners Per member 2 Individual 3 In acquisition 4 Financial Product 35 2.0 2.3 Cash 1.5 1,0 0.9 1.1 Credit line '18 '19 '20 HYUNDAI
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