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Docebo Company Presentation

(1) (2) Successfully executing our growth strategy 2,485 Customers 78% of ARR as at Q2 2021 represented by customers that chose multi-year contracts >3x Growth in average contract value since 20161 108% Net Dollar Retention Rate in 20202 1.7K 1.4K 1.2K 0.9K 2.4K 2016 2017 2018 2019 Q2 2021 Customers¹ $27.4K $21.0K $15.5K $11.5K $35.7K 2016 2017 2018 2019 Q1 2021 Average Contract Value¹ (USD) Average contract value is calculated as total ARR divided by the number of active customers. Historically, in calculating average contract value, all references to the number of customers or companies we serve included separate accounts per customer based on their installation(s) count. For the third quarter of the fiscal year ended December 31, 2020 and going forward, any separate accounts that our customers may have will be aggregated and counted as one customer based on the contracted customer for the purposes of calculating our average contract value to provide a more precise understanding of this metric. The figures presented for 2016 to 2020 have been adjusted to reflect this methodology change. As at December 31, 2020; see Appendix for definition of Net Dollar Retention Rate. docebo 15
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