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Investor Presentaiton

COVID-19 Business continuity management: our assets āœ“ 100% remote operational management of renewable assets, 100% remote monitoring of conventional generation Optimization of power plants operation schemes and rescheduling of maintenance activities guaranteeing business continuity c. 45 mn smart meters, 205k switchgears, 2,200 primary substations and 135k secondary substations remotely controlled Operations can be transferred between operating and back up centers ensuring the reliability of the network āœ“ enel Complete remote management of all the activities, including call centers Customer interactions through digital channels only Robot process automation to minimize front-end and back-end disruption Digital native business Management and deployment of activities remotely controlled in full 100% IT portfolio core applications on cloud provide full accessibility from everywhere and scalability 72
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