Investor Presentaiton
eneva
Social programs
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To increase the generation of value and with a
view to empowering communities, in 2020 we
will work toward the standardization of our social
programs, primarily through three focal points:
1 Education: for increased school performance;
reducing functional illiteracy and the school
dropout rate; supporting interdisciplinary
projects in schools; training health and
education professionals; and promoting early
childhood learning.
2 Income generation: focused on raising
monthly incomes; boosting the sales of the
products from the social projects; economic
empowerment and financial education;
promoting the consumer market in the
locations where we operate; fostering small
businesses; and creating project/public policy
partnerships.
3 Family farming: we support public and
agrarian programs in the communities;
agroecological production and certification to
stimulate a qualified increase in organic sales.
sustainability report 2021
We also seek to meet the expectations of the
parties involved, with the identification of each
audience, their demands and the materiality of
the required actions. This practice results in the
identification of strategies that improve our
positioning and makes the identification and
management of risks (reducing and/or eliminating
them) more efficient through preventive
measures to avoid crises and minimize them, in
the event they are unavoidable. To this end, we
have the following assumptions for our social
performance:
> Maintain a relationship of transparency and
credibility, business ethics and anti-corruption
policies, promoting engagement with the
stakeholders;
> Foster sustainable development in partnership
with the stakeholders by adopting and
disseminating management practices and
governance of the territory that encompass the
social, environmental economic and cultural
aspects;
> Identify and manage the positive and negative
impacts on the environment and people, and
enable the effective management of the use of
natural resources, seeking the use of best market
practices.
So, in 2021 we developed our methodology for implementing and
undertaking Corporate Social Responsibility (CSR) projects based on
our operating principles, conducted in five main stages to assure the
desired impact. This also allowed for the replication, expansion and
continuity of our operations.
7
Transform
lives
6
Working in
partnership
5
Promote
autonomy and
emancipation
4
1
Balancing the social and
environmental impact
Valuing each region's
diversity
5
1
ESG
Strategy 2
4
3
2
Identify
leaders
3
Listening with
empathy
1. Listen
2. Prioritize and plan
3. Act
4. Measure and adjust
5. Scale
In the licensing process, we designed a Social
Communication Program (PCS) to establish a
dialogue with stakeholders about the project,
as well as control and mitigation measures
for actual and potential impacts in order to
prevent and minimize possible conflicts and
foster good relations with the workforce and the
communities.
In 2021, our 1st Community Management
Committee was formed, featuring the
participation of members of the communities,
social projects, employees and researchers
from local educational units. Meetings are
convoked regularly to evaluate impacts and
solutions, constituting another support and
external communication channel. Over our
0800 telephone hotline, between January and
December 2021 272 communications were
received: seven were in the doubts category, 102
were requests for information, 49 for complaints,
two for simulations, 25 denunciations, 86
solicitations and one suggestion.
In addition, we organized the Eneva Forum in
the Communities in Maranhão, to present and
evaluate the socio-environmental programs with
the presence of all stakeholder groups. In the
forums, the Basic Environmental Plans and the
actions in the Area of Direct Influence (AID) are
also disclosed.
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