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Investor Presentaiton

eneva Social programs < 86 > To increase the generation of value and with a view to empowering communities, in 2020 we will work toward the standardization of our social programs, primarily through three focal points: 1 Education: for increased school performance; reducing functional illiteracy and the school dropout rate; supporting interdisciplinary projects in schools; training health and education professionals; and promoting early childhood learning. 2 Income generation: focused on raising monthly incomes; boosting the sales of the products from the social projects; economic empowerment and financial education; promoting the consumer market in the locations where we operate; fostering small businesses; and creating project/public policy partnerships. 3 Family farming: we support public and agrarian programs in the communities; agroecological production and certification to stimulate a qualified increase in organic sales. sustainability report 2021 We also seek to meet the expectations of the parties involved, with the identification of each audience, their demands and the materiality of the required actions. This practice results in the identification of strategies that improve our positioning and makes the identification and management of risks (reducing and/or eliminating them) more efficient through preventive measures to avoid crises and minimize them, in the event they are unavoidable. To this end, we have the following assumptions for our social performance: > Maintain a relationship of transparency and credibility, business ethics and anti-corruption policies, promoting engagement with the stakeholders; > Foster sustainable development in partnership with the stakeholders by adopting and disseminating management practices and governance of the territory that encompass the social, environmental economic and cultural aspects; > Identify and manage the positive and negative impacts on the environment and people, and enable the effective management of the use of natural resources, seeking the use of best market practices. So, in 2021 we developed our methodology for implementing and undertaking Corporate Social Responsibility (CSR) projects based on our operating principles, conducted in five main stages to assure the desired impact. This also allowed for the replication, expansion and continuity of our operations. 7 Transform lives 6 Working in partnership 5 Promote autonomy and emancipation 4 1 Balancing the social and environmental impact Valuing each region's diversity 5 1 ESG Strategy 2 4 3 2 Identify leaders 3 Listening with empathy 1. Listen 2. Prioritize and plan 3. Act 4. Measure and adjust 5. Scale In the licensing process, we designed a Social Communication Program (PCS) to establish a dialogue with stakeholders about the project, as well as control and mitigation measures for actual and potential impacts in order to prevent and minimize possible conflicts and foster good relations with the workforce and the communities. In 2021, our 1st Community Management Committee was formed, featuring the participation of members of the communities, social projects, employees and researchers from local educational units. Meetings are convoked regularly to evaluate impacts and solutions, constituting another support and external communication channel. Over our 0800 telephone hotline, between January and December 2021 272 communications were received: seven were in the doubts category, 102 were requests for information, 49 for complaints, two for simulations, 25 denunciations, 86 solicitations and one suggestion. In addition, we organized the Eneva Forum in the Communities in Maranhão, to present and evaluate the socio-environmental programs with the presence of all stakeholder groups. In the forums, the Basic Environmental Plans and the actions in the Area of Direct Influence (AID) are also disclosed. social and relationship capital
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