Investor Presentaiton

Emergency department alternative care pathways The department allocated $19.2 million in funding to support health service providers to trial new initiatives aimed to relieve pressures on emergency departments. These innovative pilots aimed to drive improvements across the health system and to identify opportunities for further reform. The initiatives focused on supporting a range of patient cohorts (older adults, and clients with mental health, oncology and musculoskeletal conditions) and an initiative that targeted clinical emergency department documentation processes. Initiatives were implemented across metropolitan and country health service sites. Common to all initiatives is the provision of an alternate pathway to emergency department attendance and or admittance. These new models of care aim to reduce emergency care demand by diverting patients to receive the right care in the right place, supported by the right resources, and in doing so further reducing the risk of re-presentations to emergency centres. An estimated 11,189 patients have been engaged through these initiatives in the latter part of 2022 with results for the targeted patient cohorts showing reductions in emergency department presentations and re-presentations, unplanned hospital admissions, and average wait times for referred patients (See Table 2). < 28 > Contents • About us Significant issues Report on operations Agency performance • Operational disclosures • Key performance indicators • Financial disclosures and compliance • Appendix

View entire presentation