Investor Presentaiton
Improving access to emergency care
WA Health continues to address the complex and multifaceted root causes
of pressure on emergency departments and ambulance ramping.
The 'Is the ED where you need to be?' campaign was launched in April
2023, and is running across television, radio, online and targeted outdoor
infrastructure such as billboards, until June next year. The new campaign is
designed to enhance the community's awareness of alternative healthcare
options to assist in the responsible use of emergency departments.
The focus in 2022-23, was to support priority initiatives to streamline and
improve patient flow, reduce avoidable hospital presentations, and expand
clinically appropriate options for discharging patients. These initiatives
include emergency department alternative care pathways such as the
new WA Virtual Emergency Department, to reduce emergency care
demand by diverting patients to receive the right care in the right place,
supported by the right resources, and in doing so further reduce the risk of
re-presentations to emergency centres.
In 2023-24, new initiatives will also be implemented to support complex
patients to transition away from hospital-based services. A 7-day hospital
pilot offering expanded hours for radiology services and allied health
at 3 adult tertiary hospitals will aim to reduce delays in admission and
discharges. Expansion of long-stay patient initiatives will continue to
increase access to temporary care beds for patients who are experiencing
aged care or disability-related discharge delays.
A digitally enabled WA health system
An additional $99.4 million was supported through the 2023-24 budget to
finalise the implementation of the Digital Medical Record Program, a single
sign-on technology and virtual desktop infrastructure across all Western
Australian hospital sites.
The Outpatient Reform Program, delivering improved access to outpatient
care through implementation of an end-to-end electronic referral
management system, will continue to be implemented. Longer term, the
Smart Referrals System is intended to integrate with the new WA Virtual
Emergency Department and other digitisation initiatives to support
seamless communication, reporting, and modern, high-quality patient care.
Investment in public health information and communication technology
(ICT) systems is also planned. This will support the management of
communicable disease, vaccination programs, and ensure compliance
with State and Commonwealth legislative reporting requirements for
notifiable diseases.
In 2023-24, a series of initiatives will enhance the security of WA Health's
clinical and corporate information systems. These efforts will bolster the
cyber defences of the health system's ICT environment, beginning with the
modernisation of the critical network infrastructure and implementation of
cyber security controls to elevate security and overall resilience.
Contents
About us
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Significant issues Report on operations Agency performance Operational disclosures • Key performance indicators •⚫ Financial disclosures and compliance • AppendixView entire presentation