Investor Presentaiton

Cementing position as a leading HSBB provider of choice Link Net Product innovation leadership & synergistic bundles Highest range of channels and most advanced OTT platform(a) Innovations: Smart Living, Interactive Smart STB (catch-up TV, Cloud PVR, VOD, etc) Offers attractive bundles, including leveraging on affiliated companies' services (4G Wireless, Data Centre, etc) Dold ND BOLT service Stop provider Superior customer service IT run back office: Node-by-node monitoring to observe and implement preventive actions (Pro-active service & network quality assurance & delivery) Customer service through Omni channels customer arket servi Retention and winback programs Link Net Multi-Screen interactive experience with next generation cable OTT STB BOLT! GTN Optimal subscriber experience with technological advancements Nodes to home ratio among the lowest globally Extensive network peering and caching to provide better surfing experience network quality Superior Redundant submarine and backbone fiber capacity for optimal international connectivity Adherence to international open standards to ensure interoperability and prevent technology obsolescence Upselling initiatives SQ Service Quality Award 2017 Fint Medi PAY FIRST My FM app Marketing strategies and product innovations Portfolio growth strategy Aggressive value added services offers based on segment profiling relevance SD 720x576 HD 1920 x 1080 4K ULTRA HD 1840x2160 X D SMART LIVING Ultra High Definition First Media Go with First Media X Smart Living Resolutions Note: HSBB refer to high-speed broadband (broadband connections of 4 Mbps or faster) a) Source: 2017 Media Partners Asia 24 24

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