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Investor Presentaiton

Appendix Key financial metrics. Strategy Results Reported results, $m 4Q20 3Q20 4019 Balance sheet, $m NII Other Income Revenue ECL 6,619 6,450 7,654 Total assets 5,138 5,477 5,717 Net loans and advances to customers 11,757 11,927 13,371 Adjusted net loans and advances to customers (1,174) (785) Costs (9,864) (8,041) (733) (17,053) Customer accounts Adjusted customer accounts Associates Profit before tax Tax Profit after tax 666 1,385 (27) 3,074 518 Average interest-earning assets 2,159,003 4020 2,984,164 2,955,935 2,715,152 1,037,987 1,041,340 1,036,743 1,037,987 1,074,491 1,062,696 1,642,780 1,568,714 1,439,115 1,642,780 1,614,877 1,470,207 2,141,454 3Q20 4019 1,945,596 (3,897) (450) (1,035) (1,127) Reported loans and advances to customers as % of customer accounts 63.2 66.4 72.0 935 2,039 (5,024) Total shareholders' equity 196,443 191,904 183,955 Profit attributable to ordinary shareholders 562 1,359 (5,509) Tangible ordinary shareholders' equity 156,423 152,260 144,144 Profit attributable to ordinary shareholders excl. 751 1,109 1,882 Net asset value per ordinary share at period end, $ 8.62 8.41 8.00 goodwill and other intangible impairment and PVIF Basic earnings per share, $ 0.03 0.07 (0.27) Tangible net asset value per ordinary share at period end, $ 7.75 7.55 7.13 Diluted earnings per share, $ 0.03 0.07 (0.27) Dividend per share (in respect of the period), $ 0.15 - Return on avg. tangible equity (annualised), % 1.9 2.9 5.2 Capital, leverage and liquidity 4020 3Q20 4Q19 Return on avg. equity (annualised), % 1.3 3.2 (13.3) Risk-weighted assets, $bn 857.5 857.0 843.4 Net interest margin, % 1.22 1.20 1.56 CET1 ratio, % 15.9 15.6 14.7 Total capital ratio (transitional), % 21.5 21.2 20.4 Adjusted results, $m 4Q20 3Q20 4Q19 Leverage ratio, % 5.5 5.4 5.3 NII 6,620 6,590 7,751 Other Income 5,204 5,655 6,031 Revenue ECL Costs 11,824 12,245 13,782 High-quality liquid assets (liquidity value), $bn Liquidity coverage ratio, % 677.9 654.2 601.4 139 147 150 (1,174) (9,106) (806) (7,524) (696) (9,176) Associates 666 450 Profit before tax 2,210 Cost efficiency ratio, % 77.0 4,365 61.4 546 4,456 Share count, m 4Q20 3Q20 4019 Basic number of ordinary shares outstanding 20,184 20,173 20,206 66.6 ECL as a % of average gross loans and advances to Basic number of ordinary shares outstanding and dilutive potential ordinary shares 20,272 20,227 20,280 0.44 0.29 0.26 customers Average basic number of ordinary shares outstanding, QTD 20,179 20,166 20,433 54
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