Canadian Housing Market Financial Analysis
Tangerine
Canada's #1 Digital Bank
Tangerine
Forward Banking
Conscious
Self-Directed
Tech-Friendly
2.3 million customers
Industry-leading customer
service (NPS)
• <7-minute account sign-up
97% digital transactions
• 96% digital onboarding
• 90% digital sales
STRATEGIC FOCUS:
•
Simplicity
Simple, market-leading products that appeal to value-
conscious and tech-savvy Canadians
Seamless digital client experience
Highly competitive rates, simple products
Velocity
Enhanced self-service options, adding speed & agility
•
Nimble, modern platform supporting rapid development cycles
•
Low cost, scalable business model
Partnerships
•
Accelerating momentum through the Toronto Raptors
•
Deepening client relationships by introducing SCENE Loyalty
•
Strong partnership with Scotiabank
Modern Platform
Speed & Agility
Client-Driven Innovation
Unique 'Orange' Culture
Award Winning Approach
90
Scalable:
Nimble, low cost systems
provide a holistic client view.
Rapid Deployments:
Agile best practices enable
quick & efficient new product &
feature delivery.
Incubator:
Identify, explore, and pilot new
technologies and solutions to
meet evolving Client needs.
>
Team Tangerine:
Our unique culture and
lean team are an essential
part of how we deliver.
Third-Party Recognition:
J.D. Power Customer Satisfaction
seven years in a row, Finovate "Best
in Class" for digital experiences.
Scotiabank® 23View entire presentation