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Investor Presentaiton

Retail & Services - Results and Plan JR JR-EAST (\billion) 2020.3 2021.3 2021.3/ 2020.3 2022.3 2022.3/ Plan 2021.3 Operating revenues 502.0 318.0 -183.9 63.4% 337.0 [448.0] +18.9 105.9% Operating income -47.9 +55.5 34.3 -13.5 42.0 Operating revenues (¥ billion) Outlook of operating revenues <EKINAKA Stores > Approximately 90% of pre-COVID-19 level at the end of fiscal year <Advertisement business> Approximately 90% of pre-COVID-19 level at the end of fiscal year Main positive and negative factors (FY2021.3) *Advertisement revenues and incomes of JR-East changed from Transportation segment to Retail & Services segment in FY2022.3 Full year Retails & Restaurant Total J-Retail -83.1 (61.8%) Tetsudo Kaikan -27.6 (41.4%) JR East Marketing & Communications Effect of COVID-19 ¥-177.0 bn -23.0 (71.5%) Decrease due to the effect of COVID-19 Decrease due to the effect of COVID-19 Decrease due to the effect of COVID-19 60.5 J-Retail(existing stores) 62.2 JR East foods(existing stores) 45.3 100.0 99.2 [Reference] Monthly trends (comparison with same month of previous year, %) 98.8 77.5 80.0 69.5 70.0 67.4 63.8 87.7 62.4 77.4 58.5 57.3 58.5 69.1 60.0 65.5 67.1 62.0 57.8 35.4 54.4 54.6 60.8 54.8 34.5 50.5 56.6 40.0 52.6 47.0 42.9 45.1 40.5 29.9 40.4 28.9 20.0 16.2 21.7 0.0 Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. 39
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