ESG PRESENTATION

IMPLEMENTATION OF CUSTOMER TRANSITION PLAN TARGET Background Our climate change policy, includes a commitment to "encourage and support 100 of our largest emitting customers in the energy, transport, buildings and food, beverage and agricultural sectors to establish or strengthen their low carbon transition plans, by 2021". • • How will success be measured with this target? Customers further reporting on their transition plans by 2021 to provide stakeholders with public, specific and time bound information. To date we have analysed the carbon disclosures of over 90 of our largest emitting customers and engaged with more than 60 of these to support them to establish, or strengthen, low carbon transition plans. We aim to engage with all 100 customers by September 2020. This will help us to establish a 'baseline' for how our customers are responding to climate-risk and inform our ongoing engagement with them. Which customers are in scope? • The customer selection process is informed by criteria including: Direct emissions, ie emissions from company owned or operated assets - Indirect emissions from their `value chains', ie both upstream and downstream from their operational footprint - The size and nature of our relationships was also considered to maximise prospects for deeper engagement Next steps . ANZ will publicly report progress against the target in our full year reporting. We will also provide six-monthly updates to our Ethics and Responsible Business Committee and to the Board Ethics, Environment, Social and Governance Committee. ANZ 43

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