Capital Markets & Funding Strategies
Continuous Improvement Driving Shareholder Value
Winning at Relationships
Growth Metrics
2018
Q2/22
Loans ($B)
382
502
Deepening Client
Experience
Deposits ($B)
461
665
to Drive Growth
AUA ($B)
2,304
2,918
US CIBC Private Wealth
#4 by Barron's
(Registered Investment
Advisor)
W
E
LU
Deepening
Commercial &
Strategic Client
relationships
simplii
FINANCIAL
#1 by Ipsos
Financial Service
Excellence Award 2
Efficiency Metrics
2018
Q2/22
N
DOWER
Investing in Process
Improvements to
Drive Efficiency
Reported Efficiency Ratio
Adjusted Efficiency Ratio
57.5%
57.9%
55.6%
55.8%
Sales to Service Ratio¹
63.3%
66.2%
CIBC #1 in
Mobile Banking
(2nd year in a row)
S
Meeting client
needs both sides
of the border
Strategic
partnership
with leading retailer
COSTCO
WHOLESALE
CIBC
1 Sales to Service Ratio is defined as the number of sales or advisory roles divided by the number of service and administrative roles. 2 Simplii is tied for 1st in Ipsos Customer Satisfaction Index 2021 & 2022 Q2
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