Aegon Analyst & Investor Conference

Update on legacy unit-linked book Portfolio profile 1.3 million unit-linked policies sold Majority of the ~600,000 Koersplan policies were sold in the 1990's ~50% of policies have a minimum guaranteed return of 3-4% ~60% policies still in-force Actions taken Announced and implemented over EUR 0.9 billion improvements Compliance with Ombudsman, Ministry of Finance and AFM recommendations Aegon NL has implemented a number of product improvements and measures to address complaints Aegon NL actively monitors trends/developments to assess risks Recent developments Customer, political, media and regulatory attention remains Execution of unilateral compensation scheme (in agreement with public interest group 'Koersplandewegkwijt') nearly finalized Managing mass litigation processes have become part of our day-to-day business - it will take time to resolve all issues 24 24 Aegon Analyst & Investor Conference

View entire presentation