Investor Presentaiton

BLS Competitive Advantage Highly integrated and differentiated value proposition has been a key success driver BLS INTERNATIONAL Global Reach ■ Present over 58 Countries and been fulfilling dynamic requirements of clients across various geographies ■ Wide location access enables response consistency and process efficiency ■ Four Global Training Centres (GTCs) to manage swift resource deployment and business efficiency across the regions State-of-the-art Consular Offices ■ VACS located at central locations ■ In close proximity to the concerned missions, government departments and city centres ■ All offices are customized to the ethnic, religious and cultural sensitivities of each region Comprehensive Product Suite Comprehensive and differentiated suite of consular services ■ Also, includes application softwares and financial modules Digital landscape capable to deliver more products and solutions as operations are expanded Skilled Teams Development programs focusing on CRM, technology and managerial skills. Highly experienced in Customer hospitality service Talented global teams successfully creating solutions for diverse challenges Strong emphasis on team productivity Top Light Management ■ Decision making delegated to centre heads, with full responsibility and accountability Performance driven culture ■ Non hierarchical management structure enables faster decision making ■ Best turnaround times in the project implementation 360 Degree Solutions ■ Global training and resource deployment platform - Quality service, fast turnaround time and highly secured solutions ■ Trained teams with process driven approach ■ Customised high impact solutions TM Corporate Presentation November 2017 | 22

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