Upwork Investor Presentation Deck

Client Pricing Structure Change • Simplifying our client pricing and packaging structure for non-Enterprise clients • New Client Marketplace Plan will combine former Client Basic and Plus plans into one service plan • Monthly subscription fees will be removed • Clients will be charged a marketplace fee of 5% on each transaction (3% on each transaction if ACH is used) • Most of the features of the Plus plan will now be available to all clients Fee structure Featured jobs # invitations to freelancers Member badge Advanced freelancer search Access to premium talent Reporting Coworker teams and advanced member permissions settings Activity codes Account management Talent sourcing Payments & billing Note: Effective April 28, 2022, following our previously announced pricing structure change. Ⓒ2022 Upwork Inc. Q1'22 Investor Presentation April 2022 Previous Basic Plan • No monthly subscription • 3% client fee $29.99/job post 15 per job post No No No Some No No No 1 payment method. Can be ACH - no discount. Previous Plus Plan • $49.99 monthly subscription • 0% payment processing fee if using ACH, else 3% 1 free job post/month 30 per job post Yes Yes Yes All Yes Yes Yes More than 1 payment method. Can be ACH - with discount. New Client Marketplace Plan • No monthly subscription • 5% marketplace fee, or 3% if using ACH $29.99/job post 30 per job post Goes away Yes Yes All Yes Yes No More than 1 payment method. Can be ACH - with discount. 13

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