Financial Performance Update H1'23

Well established UK market position Total customers (mn) Active customers (mn) Digital customers (mn) 22.2 +1% 22.4 13.9 Jun-22 Jun-23 0% 13.9 6.8 Jun-22 Jun-23 +5% 7.1 Jun-22 Jun-23 ▸ Enhanced digital capability attracted a further >323k digital customers in the first six months of the year ▸ 76% of our refinanced mortgages were retained online ▸ 91% of current account openings and 98% of credit card openings were made through digital channels Santander 米 8

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