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นี่ 이어 do Copyright 2019 by Boston Consulting Group. All rights reserved. 【口 Ethiopia F.5 Health: Ensure quality of healthcare and service delivery (I/III) Initiative objective . Monitor the performance of health personnel - doctors, nurses, mid-wives etc. . Minimize inefficiencies in service provision (e.g., limitations of infrastructure) Actions F.5.1 Improve quality of health personnel . . Create a list of current GPs¹/CHOS³ at PHCs² Identify key indicators for tracking quality of GPs 1/CHOS³ (e.g., numbers of days at work, # of patients seen / day, patient diagnoses) Create and communicate a strategy for improving quality of GPS/CHOS³ in PHCs² (e.g., Kaduna Strategic Health Development Plan) GPS1/CHOS³ with no/falsified degrees, training for poor- performing GPs¹/CHOS³ Review qualifications i.e. educational degrees of GPs¹/CHOS³ and replace those with no/falsified/unrelated degrees e.g., environmental officers Engage the Zonal officers at Ministry of Health to identify technical facilitators within their department or appoint trustees from hospitals for each LGA² to monitor and report GPs1/CHOS³ quality Work with identified technical facilitators or trustees to conduct quarterly hospital inspections and surveys, identifying poor-performing GPS/CHOS³ and their skill gaps e.g., wound-dressing 1. General Practitioners 2. Primary Healthcare Centers 3. Community Health Officers Deliverables Human capital Initiative Lead F.5.1: Permanent Secretary, Ministry of Health List of GPs1/CHOS³ at PHCs² Indicators to track quality of GPs¹ /CHOS³ Published state health strategic plan List of health officers with no/falsified/unrelated degrees Detailed plan for each LGA³, identifying technical facilitators or trustees to conduct monitoring List of poor-performing GPs¹/CHOS³ by identified skill gaps Recommended timeline • 2 months • 1 month • 3 months 6 months • 3 months • Every quarter Potential quick-win 207

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