Investor Presentaiton

GRIEVANCE MECHANISMS 102-17 We also have both internal and exter- nal mechanisms for ethics advice and concerns. Any stakeholder can request advice on ethical and legal conduct, as well as on the organization's integrity. All team members have the Code of Ethics and have signed and acknowle- dged it. They also have an access line to the Code of Ethics on the corporate website: Planigrupo Corporate Governance. During 2022, we will also formalize the implementation of an internal whistle- blowing email to provide an exclusive communication mechanism for work centers. This is to strengthen our va- rious reporting channels, and to be able to address the cases reported wi- thin them. To report concerns related to unethical or illegal conduct, as well as to the or- ganization's integrity, we have a whist- leblower hotline at: [email protected] Human Rights We are committed to respecting and recognizing the human rights of each of our team members, customers, and suppliers. This is supported by our cor- porate values and policy implementa- tion. With these, we guarantee that both our team' working conditions, as well as the value chain's contractual conditions are carried out in the best possible manner. CEO Commentary Who we are Our focus on ESG Corporate Governance Business Ethics About this report GRI Content Index 35 bility

View entire presentation