1H24 Financial Results
Summary
Customer focus, consistent execution, strength and stability
Customers
Net Promoter Score1
Rank
Market share
Rank
Consumer
#1
Household deposits
#1
#1
Home lending
#1
Consumer digital
#1
Business deposits
#1
Business digital
#1
Business lending
#2
•
Supporting our customers and communities
Capital and balance sheet strength, critical to support Australia
• Consistent, disciplined execution
Business
Balance sheet
Shareholders
Total Shareholder Return4
Customer focus - building deeper, stronger relationships
1.64%
93%
12.3%
$10bn surplus
capital³
Period
Rank
Deposits
+ long-term
wholesale
funding
10yr
#1
5yr
#1
.
Franchise strength - differentiation, extending leadership
3yr
#2
Provision
coverage²
Funding
profile
CET1
1yr
#2
Level 2
1. Refer to sources, glossary and notes at the back of this presentation for further details. 2. Total provisions divided by credit risk weighted assets. 3. Surplus CET1 capital in excess of APRA regulatory
minimum of 10.25% under the revised capital framework effective from 1 January 2023. 4. Source: Bloomberg. Total Shareholder Return as at 29 December 2023, compared to major peer banks.
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