OneMain Financial Performance Overview
Meet OneMain
1,500+
Branches
$18.4B
Net finance receivables
>2.4MM
Customer accounts
3
Lending products
88%
Customer satisfaction¹
People:
Rooted in local communities (44 states)
Highly experienced (branch managers average 13 years)
Scale:
- Largest branch-based installment lender in the U.S.
- 89% of Americans within 25 miles of a OneMain branch
Customers:
-
Personalized loan solutions underpinned by ability-to-pay analysis
Customers often return for additional borrowing needs (full re-underwriting)
Responsible products:
- Straight forward products originated under state-licensed model
- Secured loans broaden prospect base; provide loan size/rate choices
Strong culture of compliance
Hybrid network:
Local branch knowledge with specialized central facilities
- Enhancing customer experience and performance using technology
and analytics to augment 100+ year lending experience
Largest US installment lender uniquely positioned to serve cross-section of working Americans
OneMain Financial
Note: Data as of December 31, 2019 unless otherwise noted. 1. Source: OneMain Holdings, Inc. New Customer Satisfaction Survey, Q4 2019.
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