Investor Presentaiton

- OUR CUSTOMER Focus DIFFERENTIATES US IN JAPAN QUALITY PEOPLE, QUALITY PRODUCTS, QUALITY SERVICE Prudential Mission Our mission is to provide the highest quality service and to deliver to each and every customer financial security and peace of mind Vision We strive to revolutionize the way life insurance business is conducted in Japan and to become the most admired life insurance partner to our customers Core Values • . Worthy of Trust Customer Focused • Respect for Each Other • Winning with Integrity Tokyo Investor Day 9.27.2018 4

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