CIGNA INVESTOR DAY
Appendix
Definitions of Key Financial and Business Terms
Adjusted margin, pre-tax, is calculated by dividing adjusted income (loss) from operations, pre-tax by adjusted revenues for each segment. Adjusted
margin, after-tax, is calculated by dividing consolidated adjusted income (loss) from operations by consolidated adjusted revenues.
For Adjusted pharmacy scripts, non-specialty network scripts filled through 90-day programs and home delivery scripts are multiplied by three. All other
network and specialty scripts are counted as one script.
Adjusted tax rate is defined as the consolidated income tax rate applicable to the Company's pre-tax income excluding net realized investment results,
amortization of acquired intangible assets, special items, and transitioning clients. Adjusted tax rate is not determined in accordance with GAAP and should
not be viewed as a substitute for the most directly comparable GAAP measure, “consolidated effective tax rate." Management is not able to provide a
reconciliation to the consolidated effective tax rate on a forward-looking basis because we are unable to predict, without unreasonable effort, certain
components thereof including (i) future net realized investment results and (ii) future special items.
Customer relationships are defined as follows:
•
•
Total medical customers includes individuals in Cigna's U.S. Medical and International Markets segments who meet any one of the following criteria: are
covered under a medical insurance policy, managed care arrangement, or service agreement issued by Cigna; have access to Cigna's provider network
for covered services under their medical plan; or have medical claims and services that are administered by Cigna.
Pharmacy customer relationships for 2018 and 2019 exclude transitioning clients.
•
International Markets medical customers excludes medical customers served by less than 100% owned subsidiaries.
Medical care ratio represents medical costs as a percentage of premiums for all U.S. commercial risk products, including medical, pharmacy, dental, stop
loss and behavioral products provided through guaranteed cost or experience-rated funding arrangements, as well as Medicare Advantage, Medicare Part
D, Medicare Supplement, Medicaid, and individual on and off-exchange products within our U.S. Medical segment.
2021 Cigna
Cigna.
103View entire presentation