Australian Housing Dynamics and Affordability

INSTITUTIONAL FY19 FINANCIAL PERFORMANCE: CONTINUING OPERATIONS EXCLUDING LARGE / NOTABLE ITEMS Continued momentum and customer revenue growth 5,501 Income ($m) 4,970 Productivity focus maintained, absolute cost reduction Credit charges remained below long run trend Targeted profitable growth and improved returns 5,198 2,772 Expenses ($m) 2,661 Total Provisions ($m) Cash Profit ($m) 89 1,877 1,852 2,575 1,666 4,061 4,057 4,341 50% 54% 50% FY173 FY18 FY19 Revenue Customer Revenue FY173 Expenses FY18 FY19 Cost-to-income ratio FY17 -46 FY18 FY173 FY18 FY19 FY19 Risk Adjusted Margin 2.20% 2.04% FTE Avg. Risk Weighted Assets ($b) Return 2.28% 6,135 3.24% 5,566 5,458 170 168 3.07% 3.09% 162 FY17 FY18 FY19 Sep-17 Sep-18 Sep-19 FY17 FY18 FY19 1.1% FY173 1.0% FY18 1.1% FY19 Risk adjusted NIM¹ Revenue / Avg RWA Return on Avg RWA² 1. 2. Cash profit divided by average risk weighted assets 3. FY17 has not been restated for AASB15 impacts Institutional ex-Markets net interest income divided by average credit risk weighted assets ANZ 61

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