Investor Presentaiton
Presentation
KPMG
Governance
People
Planet
Prosperity
Our relationship with clients
and the market
The center of our business is our clients. For this
reason, we seek to be innovative, to be where the
customer needs us and to guarantee the quality
of our deliveries and our engagement in order to
always offer the best service to our clients.
This includes developing an increasingly diverse
and comprehensive portfolio of solutions that
holistically combine our business expertise with
the new technologies that emerge every day.
In this way, we contribute to transforming their
operations and improving their performance.
6,302
clients in FY2022
1%
more than the previous cycle
Client Satisfaction
Satisfaction survey
1,584 surveys sent
497 surveys answered
31%
return rate
of responding clients are satisfied
84% with our work in aspects such as
relationship, technical knowledge
and service quality
Shared Knowledge
In addition to offering excellent services to our clients,
we seek to contribute to qualifying the debate on
complex issues that we deal with in the business world,
producing knowledge for society as a whole. To this end,
we make available to our stakeholders in Brazil the wide
range of information built up by KPMG network in our
day-to-day operations.
Some of the strategies we use to share this knowledge
are collaborations with the press, dissemination
of research and studies, participation in debates,
sponsorship and promotion of events.
Eventos em 2022
397 own and sponsored events
12% external 11% internal 77% other types
56,178 participants
R$ 3,8 MM in events
KPMG
Summary version of the Sustainability Report of KPMG Brazil 2022
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