Preparing for the Future - 6 Core Investment Areas slide image

Preparing for the Future - 6 Core Investment Areas

Hyundai Card 1 Members: Expand thru PLCC & online channel (cost, efficiency) Members (KRW K, mn) 134 102 50 31 2 PLCC: Continually signing new partners (Starbucks, Baemin, Socar in 2H) (HMC, KMC, Emart, ebay, Costco, SSG.com, GS Caltex, Korean Air) Volume: Balanced growth of Credit Purchase and Financial Products by reinforcing channels with competitive edge 7.16 7.73 8.67 8.92 '17 '18 '19 H1 20 Acquisition costⓇ Total members Online+PLCC 40.9% 53.6% 80.2% 77.8% mix® Credit Purchase: Increased due to auto and Costco volume Financial Product: Member expansion led to growth Volume (KRW tn) Prime mix 56.7% 60.7% 61,3% 51,8% in volume 119 12.6 110 Financial Product 3 Profits: Increase from cost structure optimization 67.6 71.0 76.9 63 39.5 Credit Purchase '17 '18 '19 H1 20 Card related cost: Reduced acquisition cost, renewed high-cost cards and continually enhanced personnel efficiency Bad debt expense: Ratio decline from decreased delinquency rate 4 Treasury 5 LO Funding Sourced alternative facilities (bank loan, ABS, etc.) to preemptively tackle short-term market crunch Liquidity: Increased focusing on cash (6M Coverage 110% → 130%) New growth engine: Enhance digital capacity to transition into a data science company Built big data platform through PLCC partnership and developed independent/cross-marketing tools Per member 2 Individual ③In acquisition 4 Financial Product 38 Profits (KRW bn) 2.1% 2.1% 1.9% 1.6% Bad debt expense ratio 259 201 220 214 IBT '17 '18 '19 H1 20 Liquidity (KRW tn) 151.6% 136.0% 128.7% 128.2% ALM 0.9 Cash 1,0 0.8 0.9 1.7 2.0 2.5 Credit line 1.5 '17 '18 '19 H1 20 ⑧HYUNDAI
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