2021 ESG Report
CONTENTS
1.
Adhere to Inclusive
Navigation, Focus on Urban
and Rural Development
2.
Explore the Power of
Technology to Build
Caring Services
About This Report
01
Corporate Governance
Executive's Statement
03
ESG Management
About Us
05
3.
Addressing Climate
Change, Building a
Green Bank
4.
Creating Feiyan
Culture, Inheriting
Serving Rural Revitalization
Support the Development of
Micro and Small Businesses
Deepen Financial Benefits
for the People
Social Responsibilities
23
23
Drive Technology and Business 35
Integration
Green Finance Developmen
47
Caring for Employees
55
28
dhering to Green Operation
51
Financial Education
60
60
Activating the Potential of
38
Science and Technology
Social Welfare
61
30
30
Enhance Customer Experience
41
Safeguard Information
44
Security and User Privacy
Key Performance Data
67
ESG Indicator Index
69
Reader's Feedback Form
71
10
07
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