Market Updates & Recent Developments slide image

Market Updates & Recent Developments

Operational Transparency Through Multiple Levels of Oversight Quality Assurance Audit The quality assurance division, independent from operations, audits each Safety facility annually on an unannounced basis using specifically tailored audit instruments designed to assess compliance with partner expectations and contract requirements. Hotlines Residents, employees, and visitors have access to 24/7 hotlines to report any concerns or allegations of misconduct, including: inmate concerns hotline, CoreCivic ethics line, national sexual assault hotline and various agency Office of Inspector General hotlines. On-Site Contract Monitors Many of our facilities have government agency employees physically on-site to provide daily oversight and monitoring of facility operations. Accrediting Organizations The American Correctional Association and National Commission on Correctional Health Care conduct audits as independent accrediting organizations. Public Tours and Visits Our facilities are frequented by members of the public, including: residents' family and friends, community volunteers, journalists, attorneys, elected officials, NGOs and other interested parties. CoreCivic Non-Correctional Certifications and Related Inspections Our facilities are inspected by relevant officials, including: food safety, fire safety, occupational safety and public health. PREA Audits Independent, certified PREA auditors conduct audits to ensure compliance with sexual abuse prevention requirements. Regular Reporting Depending on government agency areas of interest, CoreCivic facilities regularly report on a range of topics from serious incident occurrences to personnel changes. Independent Government Agency Oversight Audits Government agencies partnering with CoreCivic are subject to independent review of their oversight efforts, including: the Office of Inspector General for federal departments and various state agency oversight divisions. Government Agency Audits Government agencies often require CoreCivic to apply their preferred set of operational standards. CoreCivic is audited against these standards by the agency, including ICE PBNDS, USMS FPBDS, BOP inspection tool and various state audit tools. 25
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