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130 Λ corporate social responsibility >>> SBERBANK 170 YEARS. BY YOUR SIDE Sberbank supports the initiative to create a Regional Development Corporation for the Republic of Udmurtia, which will help address development objectives at a higher, systemic level. ANNUAL REPORT CONTRIBUTING TO THE ECONOMIC DEVELOPMENT OF THE COUNTRY 2011 OUTSTANDING LOANS TO SMALL BUSINESSES RUB billion 656. SUPPORTING SMALL-AND MEDIUM- SIZED BUSINESSES In 2011, we continued to step up our efforts to support small- and medium-sized business customers. We strive not only to offer qual- ity banking products and services to small- and medium-sized en- terprises but also to ensure a high level of customer service, thus building loyalty to the Bank. We continuously work to improve access for small- and medium-sized businesses to financing. Taking into account the needs of our custom- ers, we have been improving our range of loan products. Currently Sberbank's line of loan products contains 12 offerings for small- and medium-sized businesses, including the Trust, Business Start and Business Project loans. We continuously work to improve access for small- and medium-sized businesses to financing In 2011, based on lessons learned from the implementation of Sber- bank's Small- and Medium-Sized Business Support Programme, we developed and approved a Small and Micro Business Development Concept through 2014. The main priorities of the Concept include: -Providing a set of financial and non-financial products and ser- vices targeting small business customers. - Gaining leading positions in the small business segment of the market. Expanding our network of business development centres. - Partnering with governmental and non-governmental small- and medium-sized business support institutions, including entrepre- neur associations. 600 553. "529 500 479 400 300 200 100 0 2008 2009 2010 2011 Launching a Poultry Facility at Inzhavinskaya Farm 2011 saw the launch of a poultry facility in the Tambov Region town of Inzhavino. The facility is operated by CJSC Inzhavinskaya Poultry Farm, a subsidiary of Prioskolye Group- the largest producer of poultry meat in Russia. This investment project not only helped expand poultry meat production but also provided a foundation for the development of a number of associated businesses and sectors in the Tambov Regions, creating 250 new jobs. The Prioskolye Group-a Russian poultry meat market leader and a strategic customer of Sberbank is top of the Agro 300 Club, a list of the 300 most effective and success- ful Russian agricultural businesses. The Group works with two of our regional banks: Tsentralno-Chernozemny Bank and Sibirsky Bank. As a part of efforts to expand mutually beneficial cooperation, in 2011 the Bank promoted dialogue with small- and medium-sized businesses within the framework of various business events. Jointly with the Russian Chamber of Commerce and Industry, Opora Russia, the Association of Young Entrepreneurs, the Russian Microfinance Centre and Delovaya Rossiya, we held a number of major events at- tended by more than 40,000 entrepreneurs. 170 YEARS. IT'S JUST THE BEGINNING WWW.SBERBANK.RU 131 ^ corporate social responsibility

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