Investor Presentaiton
Smart Family Delivered Pronounced Results and
Becoming New Growth Driver
Family informatization applications expanded
to form meaningful scale
Rapid growth in application adoption
Family Cloud
subs
41.10Mil
e-Surfing Webcam
subs
1.46Mil
Whole-home WiFi
services delivered
17.91 Mil
Smart Family platform
connected devices
120Mil
Steady increase in access volume
Wireline Broadband
subs
153 Mil
e-Surfing HD (IPTV)
subs
113Mil
④ 中国电信
CHINA TELECOM
Fast growing Smart Family services revenue
Smart Family
applications
and services revenue
RMB1.2 Bil
463.2%
Broadband blended ARPU
2H19 vs 1H19
decline rate narrowed by
6.1p.p.
Note: Smart Family applications and services include whole-home WiFi, Family Cloud, etc.
2020
Expand Smart Family scale
to reshape edges
•Service upgrade: To move sales and marketing service online,
upgrade whole-home WiFi service to WiFi 6, e-Surfing Webcam
upgrade with Al functions
• Connected devices platform upgrade: Smart Family IoT platform
to conjoin with loT platform to extend Smart Family's reach to
smart community
•Content platform upgrade: To build content ecosystem by
cooperation, strengthen the operating capability of Smart Family
video content system
2019 Annual Results | 19View entire presentation